Privacy Policy

1

Introduction

Kenyan Drivers Association ("Company," "we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or use our services (collectively, the "Platform").

Please read this privacy policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by all terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.

Data Protection Officer: For privacy-related inquiries, contact our DPO at privacy@kenyandrivers.co.ke

2

Information We Collect

Personal Information

We may collect the following personal information:

Required Full name

Required Email address

Required Phone number

Optional Profile photo

Optional Date of birth

Optional Gender

Driver-Specific Information

For drivers, we also collect:

Required ID number

Required Driving license

Required License class

Optional PSV badge

Optional Certificate of Good Conduct

Optional Emergency contact

Employer-Specific Information

For employers, we also collect:

Required Company name

Required Business type

Optional Company registration

Optional KRA PIN

Technical Information (Automatically Collected)

IP address Browser type Device information Operating system Pages visited Time spent

3

How We Use Your Information

Account Management

Create and manage your account, verify your identity

Platform Services

Connect drivers with employers, process job applications

Verification

Verify licenses, documents, and identity

Payments

Process M-Pesa payments for verifications

Communication

Send notifications, updates, and job alerts

Improvement

Analyze usage to improve our services

Security

Detect and prevent fraud, protect user data

Legal Compliance

Comply with Kenyan laws and regulations

4

Legal Basis for Processing (GDPR)

For users in the European Union, we process your data based on:

①

Contract Performance: To provide our services as agreed in our Terms

②

Legal Obligations: To comply with Kenyan laws and regulations

③

Legitimate Interests: To improve services, prevent fraud, ensure security

④

Consent: For optional data collection (you can withdraw anytime)

5

Information Sharing

We may share your information with:

Other Users

Drivers and employers can see profile information necessary for hiring decisions (name, license class, experience, verification status).

Service Providers

Third-party vendors who help us operate (payment processors like Safaricom M-Pesa, cloud hosting, customer support tools).

Legal Authorities

When required by law, court order, or to protect our legal rights.

Business Transfers

In case of merger, acquisition, or sale of assets.

Note: We DO NOT sell your personal information to third parties for marketing purposes.

6

Data Security

Encryption

All data transmitted using SSL/TLS encryption (HTTPS)

Secure Storage

Data stored on secure servers with access controls

Access Controls

Strict employee access policies and regular audits

Regular Backups

Daily backups to prevent data loss

While we implement strong security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7

Your Rights

You have the following rights regarding your personal data:

Right to Access

Request a copy of your data

Right to Rectification

Correct inaccurate data

Right to Erasure

Request deletion of your data

Right to Restrict

Limit processing of your data

Data Portability

Receive data in structured format

Right to Object

Object to certain processing

To exercise any of these rights, contact us at privacy@kenyandrivers.co.ke

8

Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in

Remember your preferences

Analyze site traffic

Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

Manage Cookie Preferences

9

Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information immediately. If you believe we might have any information from a child under 18, please contact us.

10

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our Platform, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information even after account closure to comply with legal obligations, resolve disputes, and enforce agreements.

Typical retention periods:

Account information: Until account deletion + 30 days
Payment records: 7 years (legal requirement)
Job applications: 2 years after job closure
Communication logs: 1 year

12

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Last Updated: January 1, 2025
Next Review: July 1, 2025

13

Contact Us

If you have questions about this Privacy Policy, please contact us:

privacy@kenyandrivers.co.ke

+254 700 000 000

Karen Shopping Centre, Nairobi, Kenya

Data Protection Officer

John Kamau

dpo@kenyandrivers.co.ke

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